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Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund in accordance with the following terms:
Eligibility for Refund
- Refund requests must be made within 14 days of receiving the product.
- The item must be unused, in its original packaging, and in the same condition as when you received it.
Non-Refundable Items
- Customized or personalized products.
- Digital products or downloads.
How to Request a Refund
- Contact our support team at [contact@example.com] with your order details.
- Provide proof of purchase and reason for the refund request.
- Ship the product back to us, if applicable, at your expense.
Processing Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days.
For any questions, please contact us at [contact@example.com].